REQUEST FOR CHANGE OF LPG SUPPLY HOLDER
To request a change of holder of a LPG supply, you must be the new holder of the supply. Please provide us with some kind of data to locate the current contract (CUPS, meter number installed or current holder's NIF). You will be required to fill in your details for the new contract, to send a copy of your NIF and if payment is by direct debit, proof of IBAN. Once this has been provided, our Customer Service Centre will process the request as soon as possible with the current date. If the date of the change is earlier please direct your query to atencionalcliente@redexis.es in order to process it for another date.
To avoid unwanted estimates, it is important that you provide us with the meter reading on the date of the change (provide digits to the left of the decimal point, without decimals). If you do not provide a reading, it is accepted that the reading for the change of owner will be an estimate, which may result in consumption that has not been billed to the previous customer being included in your bill.